CE Policies
1. Refund & Cancellation Policy
At Christ in Private Practice, Inc., we strive to provide high quality continuing education. If you are unable to attend a live virtual event or are unsatisfied with a recorded home-study course, our policy is as follows:
Live Virtual Events: Full refunds are available if requested at least 7 days prior to the event start date. Cancellations made within 7 days of the event may be eligible for a credit toward a future course.
On-Demand/Home-Study: Due to the digital nature of these courses, refunds are generally not provided once the course material has been accessed or the certificate has been issued.
Provider Cancellation: In the rare event that Christ in Private Practice, Inc. must cancel a live program, all registrants will be notified immediately and offered a full refund or a transfer to a rescheduled date.
2. Grievance Policy
Christ in Private Practice, Inc. is committed to conducting all activities in accordance with the NBCC Continuing Education Provider Policy. While we aim to provide a seamless experience, we understand that grievances may arise.
Submission: Participants may submit a complaint in writing to hello@christinprivatepractice.com within 30 days of the course completion.
Review: Camille McDaniel, LPC, will personally review the grievance within 10 business days of receipt.
Resolution: We will attempt to resolve the issue through direct communication with the participant. This may include providing a refund, offering a complimentary course, or adjusting administrative records.
Escalation: If a resolution cannot be reached, the participant has the right to contact the NBCC directly.
3. ADA Compliance & Accommodations
Christ in Private Practice, Inc. is dedicated to providing an inclusive learning environment. In accordance with the Americans with Disabilities Act (ADA), we invite participants with special needs to contact us at hello@christinprivatepractice.com at least two weeks prior to a live event. We will make every reasonable effort to provide accommodations, such as closed captioning for videos or digital formats of printed materials, to ensure all clinicians can fully participate in our CE programs.
4. Non-Discrimination Policy
Christ in Private Practice, Inc. does not discriminate on the basis of race, color, national origin, religion, age, disability, marital status, gender, or sexual orientation in any of its education activities or employment practices. While courses may discuss clinical work through a faith-based lens, participants are not required to adhere to any specific religious beliefs to receive NBCC credit.